Operation Manager

General Summary:

Operations managers plan, direct and coordinate the operations of an organization. The general operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and  organizational operations through the provision of effective methods and strategies.

Main Job Tasks and Responsibilities

·        Coordination and Supervision -Coordinate, manage and monitor the workings of various departments in theorganization.

·        Financial Utilize financial data toimprove profitability. Control inventory.

·        Best Practices - Improve processes andpolicies in support of organizational goals. Formulate and implementdepartmental and organizational policies and procedures to maximize output.Monitor adherence to rules, regulations and procedures.

·        Production - Coordinate and monitorthe work of various departments involved in production, warehousing, pricingand distribution of goods. Monitor performance and implement improvements.Ensure quality of products. Manage quality and quantity of employee productivity.Manage maintenance of equipment and machinery. Provide technical support wherenecessary.

·        Communication - Monitor, manage andimprove the efficiency of support services such as IT, HR, Accounts andFinance. Facilitate coordination and communication between support functions.

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Education and Experience

·        College degree in business administration, commerce, management,industrial technology or industrial engineering.

·        Industry relevant production experience

·        Knowledge and experience in organizational effectiveness andoperations management

·        Knowledge of business and management principles and practices

·        Knowledge of financial and accounting principles and practices

·        Knowledge of project management principles and practices

·        Information technology skills

Key Competencies

·        critical thinking and problem solving skills

·        planning and organizing

·        decision-making

·        communication skills

·        persuasiveness

·        influencing and leading

·        delegation

·        team work

·        negotiation

·        conflict management

·        adaptability

·        stress tolerance