United Merchant Services, Inc., listed on The Nilson Report’s “Top 150 Acquirers in World” and INC 500/5000 magazine’s 2012 & 2013 list of fastest-growing private companies in America”, is seeking candidates for Customer Support to join our rapidly growing HQ office in Hackensack, New Jersey.
Job Summary
Responsible for managing incoming calls from merchants/agents for terminal troubleshooting and call center functions for payment card processing
Responsibilities
· Manage calls from merchants/agents
· Troubleshoot terminal problems-hardware/software
· Manage general payment processing questions in call center environment
Qualifications
· Legal status to work in US
· Good Oral & Written communication skills
· Computer Literacy
· Good Knowledge on terminal functionalities and download file
· Professional telephone etiquette
· Ability to work independently – self-motivating personality
· Bilingual in English & Korean
Education / Training
· Associate degree or equivalent
Benefits
· Health & Dental Insurance
· Paid vacation
· Gym discount program
Please note your applying position in subject line and send your resume to hr@unitedmerchant.com
For more information, please visit our company website below.
http://www.unitedmerchant.com/
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